Security & Compliance
How we protect your data and ensure platform security
Our Security Commitment
At OPSONIS, security is not an afterthought—it's built into every layer of our platform. We implement industry-leading security practices to protect your sensitive business data and ensure the integrity of our services.
Your process data is confidential and critical to your business. We take that responsibility seriously with enterprise-grade security measures, regular audits, and compliance with international standards.
Security Features
End-to-End Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
- • TLS 1.3 for data in transit
- • AES-256 encryption at rest
- • Encrypted database backups
Multi-Tenant Isolation
Your data is completely isolated from other organizations using Row Level Security.
- • Database-level isolation (RLS)
- • Separate data partitions
- • No cross-tenant data access
Authentication & Access Control
Robust authentication with role-based access control for your team.
- • Two-factor authentication (2FA)
- • Role-based permissions (RBAC)
- • SSO/SAML (Enterprise)
- • Session management
Audit Logging
Comprehensive logging of all system activities for security and compliance.
- • User action tracking
- • Data access logs
- • System event monitoring
- • Tamper-proof audit trail
Regular Security Audits
Continuous monitoring and regular third-party security assessments.
- • Annual penetration testing
- • Vulnerability scanning
- • Code security reviews
- • Dependency monitoring
Incident Response
Prepared incident response plan for rapid security event handling.
- • 24/7 security monitoring
- • Incident response team
- • Breach notification procedures
- • Disaster recovery plan
Infrastructure & Hosting
OPSONIS is built on enterprise-grade infrastructure with multiple layers of security:
Database (Supabase)
- • EU data centers (GDPR compliant)
- • SOC 2 Type II certified infrastructure
- • Automated daily backups with 90-day retention
- • Point-in-time recovery capabilities
- • PostgreSQL Row Level Security (RLS)
- • Database connection pooling and rate limiting
Application Hosting (Vercel)
- • Global edge network for low latency
- • DDoS protection and WAF
- • Automatic SSL/TLS certificates
- • Serverless architecture for scalability
- • ISO 27001 certified infrastructure
- • 99.99% uptime SLA
AI Processing (Anthropic Claude)
- • SOC 2 Type II compliant
- • Data not used for model training
- • Data not stored after processing
- • Enterprise privacy agreements
- • GDPR and CCPA compliant
Compliance & Certifications
GDPR Compliant
Full compliance with European General Data Protection Regulation. Data stored in EU, DPO appointed, data processing agreements in place.
SOC 2 Type II
In ProgressSOC 2 Type II audit in progress. Expected completion Q2 2025. Our infrastructure providers (Supabase, Vercel) are already SOC 2 certified.
ISO 27001
Information security management aligned with ISO 27001 standards. Our hosting providers are ISO 27001 certified.
PCI DSS
Payment processing through Stripe (PCI DSS Level 1 certified). We never store credit card information on our servers.
Data Protection Practices
Data Minimization
We only collect data necessary to provide our services. No unnecessary tracking, no selling of data to third parties, no sharing with advertisers.
Data Retention
Clear retention policies aligned with legal requirements:
- • Active account data: Retained while account is active
- • Closed accounts: Data deleted within 90 days
- • Backups: Retained for 90 days, then permanently deleted
- • Financial records: 7 years (legal requirement)
Data Deletion
Upon request or account closure, we permanently delete your data using secure deletion methods. Data cannot be recovered after deletion.
Data Portability
Export your data anytime in standard formats (CSV, JSON). Your data is yours—we make it easy to move it elsewhere if needed.
Application Security
Security Best Practices
Input Validation
- • SQL injection prevention
- • XSS protection
- • CSRF tokens
- • Input sanitization
Secure Development
- • Code review process
- • Security testing in CI/CD
- • Dependency vulnerability scanning
- • OWASP Top 10 compliance
API Security
- • Rate limiting
- • API key authentication
- • OAuth 2.0 support
- • Request validation
Session Security
- • Secure session cookies
- • Automatic session timeout
- • Session hijacking prevention
- • Concurrent session limits
Business Continuity & Disaster Recovery
Backup Strategy
- • Automated daily backups of all data
- • Point-in-time recovery up to 90 days
- • Encrypted backup storage in multiple locations
- • Regular backup restoration testing
High Availability
- • Multi-region deployment architecture
- • Automatic failover capabilities
- • Load balancing across multiple servers
- • 99.9% uptime SLA (Professional and Enterprise)
Incident Response
- • 24/7 monitoring and alerting
- • Dedicated incident response team
- • Clear escalation procedures
- • Post-incident reviews and improvements
Responsible Disclosure
Report a Security Vulnerability
If you discover a security vulnerability in OPSONIS, please report it responsibly:
- • Email: contact@opsonis.com (Subject: "Security Vulnerability")
- • Include detailed steps to reproduce the issue
- • Give us reasonable time to fix before public disclosure
- • We'll acknowledge your report within 48 hours
We appreciate responsible disclosure and may offer recognition or rewards for significant findings.
Our Ongoing Commitment
Security is not a one-time effort—it's an ongoing commitment. We continuously:
- • Monitor emerging security threats and vulnerabilities
- • Update our systems and dependencies regularly
- • Train our team on security best practices
- • Review and improve our security policies
- • Engage with the security community
- • Invest in security infrastructure and tools
Contact Our Security Team
For security-related questions or concerns:
Contact: contact@opsonis.com
Note: Dedicated security@ and privacy@ email addresses will be set up once company registration is complete.
For general inquiries, please use our contact form.